Cedar Point Federal Credit Union

Garrett Baker 

on Google

2 months ago

The absolute worst banking experience I have ever had to deal with. Chose this bank due to good interest rates on loans, which is the only thing this bank has going for them. If I didn’t know better I would think I am the first loan they have ever processed. They botched my paperwork after weeks of waiting for a title to come in. I was just gonna take the hit and pay the extra taxes so I would no longer have to deal with them but they also hand me an unsigned title that their title department missed and tell me it’s on me t... read more

Miçhael Donoghue 

on Google

6 months ago

Kate McKay, accounts representative was excellent in her professionalism, comminucation, patience, and in general. She answered all of my questions clearly and concisely. My experience was great, and I commend Kate for making it so. 

Gabrielle Mesmer 

on Google

8 months ago

This is my home bank location, but I just spoke with an After Hours Assistant named Justin and he was extremely helpful and kind. Although we got disconnected in the middle of our call, I was able to find the email he sent prior and gained access to my account again. I wish I could tell him thank you, as the disconnect was abrupt. So Justin, if you see this, Thank you so much for being so kind and extremely helpful! 

Kinsey Weems 

on Google

9 months ago

4 Stars for the in person Service. Good bank. Honest. Expedient. 2 Stars for the online service. For some reason, they changed their APP completely, to include BillPay. My bills have been completely messed up since. Very frustrating. 

Ian woodard 

on Google

a year ago

i worked with Kate, not only did she open an account for me and pre approve me for a car loan, about an hour long process. she was extremely easy to work with, helpful, personable, and pleasant the whole time. i cannot recommend her enough.