First Insurance Group

Paulina Miasik 

on Google

2 months ago

Terrible! They are not responding to emails, nor the phone calls. My call was directed to someone and I left voice message twice! no response. No one ever called me back or responded to my email. One star is too much 

Andrea Love 

on Google

6 months ago

As someone else mentioned ... getting a call back is impossible. I first contacted this company a year ago with an online inquiry ... no reply. I contacted them again last week by phone and was sent to a voice mail for Carmen Wall ... still no call back after 3 business days. I've moved on as there are other agencies in B-town who want new business. 

James Farmer 

on Google

a year ago

Working with FIG, Ron and Kathy to be specific, has been easy and seamless. We were struggling to find coverage for a new business. Not only did they get us coverage, but it is high quality and affordable. They are responsive and friendly in all communication. Highly recommend! 

Debbie Farmer 

on Google

11 months ago

Kathy Carter, Ron Cheatham and Tony Brown have been invaluable assets for my business insurance needs for many years. Their knowledge of commercial policies is unmatched, and they have guided me through every option, ensuring my business has the insurance coverage it needs. They are incredibly responsive and always willing to answer questions, making the process smooth and efficient. they have even gone the extra mile when needed to protect my assets. I would highly recommend First Insurance Group to anyone seeking reliable,... read more

Jack Bell 

on Google

9 months ago

First Insurance Group is really a great company to partner with to protect your business and assets. Lance and Anna are great to work with and fast to respond to your questions or needs. Highly recommend them!!!